{"id":116311,"date":"2025-11-06T16:58:53","date_gmt":"2025-11-06T15:58:53","guid":{"rendered":"https:\/\/phrase.com\/?page_id=116311"},"modified":"2026-01-20T17:12:52","modified_gmt":"2026-01-20T16:12:52","slug":"customer-support-content-localization","status":"publish","type":"page","link":"https:\/\/phrase.com\/solutions\/customer-support-content-localization\/","title":{"rendered":"Customer support content localization"},"content":{"rendered":"\n<div class=\"wp-block-group alignwide is-style-header-hero has-white-color has-white-background-color has-text-color has-background has-link-color has-background-images wp-elements-023b18b22ba4f7c9b0afa51fad5b2be2 is-layout-flow wp-block-group-is-layout-flow\" style=\"padding-top:var(--wp--preset--spacing--110);padding-bottom:var(--wp--preset--spacing--110);background-image:url(https:\/\/phrase.com\/wp-content\/uploads\/2025\/07\/phrase-header-purple.jpg.webp);background-position:0% 100%;background-attachment:scroll;background-repeat:no-repeat;background-size:cover\">\n<div class=\"wp-block-group has-global-padding is-content-justification-left is-layout-constrained wp-container-core-group-is-layout-b0ba78b1 wp-block-group-is-layout-constrained\"><div class=\"yoast-breadcrumbs\"><span><span><a href=\"https:\/\/phrase.com\/\">Home<\/a><\/span> | <span><a href=\"https:\/\/phrase.com\/solutions\/\">Solutions by use case<\/a><\/span> | <span class=\"breadcrumb_last\" aria-current=\"page\">Customer support content localization<\/span><\/span><\/div>\n\n\n<h2 class=\"wp-block-heading has-text-align-left has-gigantic-font-size\" id=\"h-customer-support-localization\" style=\"font-style:normal;font-weight:400\">Customer support localization<\/h2>\n\n\n\n<div class=\"wp-block-group has-global-padding is-content-justification-left is-layout-constrained wp-container-core-group-is-layout-12dd3699 wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-left\"><strong>Fast, secure, and accurate multilingual customer service across channels, teams, and tools.<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-left is-layout-flex wp-container-core-buttons-is-layout-fc4fd283 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-purple-filled\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/phrase.com\/demo\/\" target=\"_blank\" rel=\"noreferrer noopener\">Enable multilingual support with Phrase<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignwide has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-text-align-center\" id=\"h-trusted-by-3-600-localization-teams-worldwide\">Trusted by 3,600+ localization teams worldwide<\/h2>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"alignwide wp-block-phrase-com-image-carousel\"><div class=\"wp-block-phrase-com-image-carousel__slider embla\"><div class=\"wp-block-phrase-com-image-carousel__slides embla__viewport\"><div class=\"embla__container\">\n\n<figure class=\"wp-block-image size-full is-resized embla__slide\"><img decoding=\"async\" width=\"246\" height=\"80\" loading=\"eager\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2025\/01\/uber-logo.png\" alt=\"\" class=\"wp-image-98759\" style=\"object-fit:cover;width:94px;height:auto\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full embla__slide\"><img decoding=\"async\" width=\"246\" height=\"80\" loading=\"eager\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2025\/01\/lionbridge-logo.png\" alt=\"lionbridge logo\" class=\"wp-image-98772\" style=\"object-fit:cover\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-medium embla__slide\"><img decoding=\"async\" width=\"300\" height=\"66\" loading=\"eager\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2024\/12\/tripadvisor-logo-phrase-300x66.png\" alt=\"\" class=\"wp-image-96344\" style=\"object-fit:cover\" srcset=\"https:\/\/phrase.com\/wp-content\/uploads\/2024\/12\/tripadvisor-logo-phrase-300x66.png 300w, https:\/\/phrase.com\/wp-content\/uploads\/2024\/12\/tripadvisor-logo-phrase-1024x225.png 1024w, https:\/\/phrase.com\/wp-content\/uploads\/2024\/12\/tripadvisor-logo-phrase-768x168.png 768w, https:\/\/phrase.com\/wp-content\/uploads\/2024\/12\/tripadvisor-logo-phrase-1536x337.png 1536w, https:\/\/phrase.com\/wp-content\/uploads\/2024\/12\/tripadvisor-logo-phrase.png 2048w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full is-style-linked embla__slide\"><a href=\"https:\/\/phrase.com\/customers\/zendesk\/\" target=\"_blank\" rel=\" noreferrer noopener\"><img decoding=\"async\" width=\"246\" height=\"80\" loading=\"eager\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2025\/01\/zendesk-logo-phrase.png\" alt=\"Zendesk logo\" class=\"wp-image-98787\" style=\"object-fit:cover\"\/><\/a><figcaption class=\"wp-element-caption\"><a href=\"https:\/\/phrase.com\/customers\/zendesk\/\" target=\"_blank\" rel=\" noreferrer noopener\">Case Study<\/a><\/figcaption><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full embla__slide\"><img decoding=\"async\" width=\"246\" height=\"80\" loading=\"eager\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2025\/01\/aws-logo.png\" alt=\"aws logo\" class=\"wp-image-98752\" style=\"object-fit:cover\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full embla__slide\"><img decoding=\"async\" width=\"246\" height=\"80\" loading=\"eager\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2025\/01\/snowflake-logo-1.png\" alt=\"snowflake logo\" class=\"wp-image-98871\" style=\"object-fit:cover\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full is-resized embla__slide\"><img decoding=\"async\" width=\"246\" height=\"80\" loading=\"eager\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2025\/05\/Footlocker-Logo.png\" alt=\"\" class=\"wp-image-106774\" style=\"object-fit:cover;width:123px;height:auto\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full is-resized is-style-linked embla__slide\"><a href=\"https:\/\/phrase.com\/customers\/deliveroo\/\" target=\"_blank\" rel=\" noreferrer noopener\"><img decoding=\"async\" width=\"246\" height=\"80\" loading=\"eager\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2025\/01\/deliveroo-logo.png\" alt=\"deliveroo logo\" class=\"wp-image-98853\" style=\"object-fit:cover;width:123px;height:auto\"\/><\/a><figcaption class=\"wp-element-caption\"><a href=\"https:\/\/phrase.com\/customers\/deliveroo\/\" target=\"_blank\" rel=\" noreferrer noopener\">Case Study<\/a><\/figcaption><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full is-resized embla__slide\"><img decoding=\"async\" width=\"246\" height=\"80\" loading=\"eager\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2025\/01\/Decathlon-logo.png\" alt=\"decathlon logo\" class=\"wp-image-98825\" style=\"object-fit:cover;width:123px;height:auto\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large is-resized is-style-linked embla__slide\"><a href=\"https:\/\/phrase.com\/customers\/braze\/\" target=\"_blank\" rel=\" noreferrer noopener\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"516\" loading=\"eager\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2024\/12\/Braze_Primary_logo_PURPLE_CROPPED-1024x516.png\" alt=\"\" class=\"wp-image-96328\" style=\"width:79px;height:auto\"\/><\/a><figcaption class=\"wp-element-caption\"><a href=\"https:\/\/phrase.com\/customers\/braze\/\" target=\"_blank\" rel=\" noreferrer noopener\">Case Study<\/a><\/figcaption><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full is-resized embla__slide\"><img decoding=\"async\" width=\"246\" height=\"80\" loading=\"eager\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2025\/01\/electrolux-logo.png\" alt=\"electrolux logo\" class=\"wp-image-98840\" style=\"object-fit:cover;width:123px;height:auto\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full is-resized embla__slide\"><img decoding=\"async\" width=\"1200\" height=\"453\" loading=\"eager\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2025\/08\/Zoetis_logo.svg.png\" alt=\"Zoetis_logo\" class=\"wp-image-113374\" style=\"object-fit:cover;width:123px;height:auto\" srcset=\"https:\/\/phrase.com\/wp-content\/uploads\/2025\/08\/Zoetis_logo.svg.png 1200w, https:\/\/phrase.com\/wp-content\/uploads\/2025\/08\/Zoetis_logo.svg-300x113.png 300w, https:\/\/phrase.com\/wp-content\/uploads\/2025\/08\/Zoetis_logo.svg-1024x387.png 1024w, https:\/\/phrase.com\/wp-content\/uploads\/2025\/08\/Zoetis_logo.svg-768x290.png 768w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full is-resized is-style-linked embla__slide\"><a href=\"https:\/\/phrase.com\/customers\/what3words\/\" target=\"_blank\" rel=\" noreferrer noopener\"><img decoding=\"async\" width=\"246\" height=\"80\" loading=\"eager\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2025\/01\/What3Words-logo.png\" alt=\"What3Words logo\" class=\"wp-image-98883\" style=\"object-fit:cover;width:123px;height:auto\"\/><\/a><figcaption class=\"wp-element-caption\"><a href=\"https:\/\/phrase.com\/customers\/what3words\/\" target=\"_blank\" rel=\" noreferrer noopener\">Case Study<\/a><\/figcaption><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full is-resized embla__slide\"><img decoding=\"async\" width=\"246\" height=\"80\" loading=\"eager\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2025\/01\/puma-logo.png\" alt=\"puma logo\" class=\"wp-image-98766\" style=\"object-fit:cover;width:123px;height:auto\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full is-resized embla__slide\"><img decoding=\"async\" width=\"246\" height=\"80\" loading=\"eager\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2025\/01\/vestiaire-collective-logo-1.png\" alt=\"vestiaire collective logo\" class=\"wp-image-98911\" style=\"object-fit:cover;width:123px;height:auto\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full is-resized is-style-linked embla__slide\"><a href=\"https:\/\/phrase.com\/customers\/yamazaki-mazak-corporation\/\" target=\"_blank\" rel=\" noreferrer noopener\"><img decoding=\"async\" width=\"246\" height=\"80\" loading=\"eager\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2025\/04\/Website-Dynamic-Bar-Logos-1.png\" alt=\"\" class=\"wp-image-105020\" style=\"object-fit:cover;width:123px;height:auto\"\/><\/a><figcaption class=\"wp-element-caption\"><a href=\"https:\/\/phrase.com\/customers\/yamazaki-mazak-corporation\/\" target=\"_blank\" rel=\" noreferrer noopener\">Case Study<\/a><\/figcaption><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full is-resized embla__slide\"><img decoding=\"async\" width=\"868\" height=\"599\" loading=\"eager\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2025\/10\/PP_Logo_Global_All-Black_2023Dec.png\" alt=\"\" class=\"wp-image-125252\" style=\"object-fit:cover;width:67px;height:auto\" srcset=\"https:\/\/phrase.com\/wp-content\/uploads\/2025\/10\/PP_Logo_Global_All-Black_2023Dec.png 868w, https:\/\/phrase.com\/wp-content\/uploads\/2025\/10\/PP_Logo_Global_All-Black_2023Dec-300x207.png 300w, https:\/\/phrase.com\/wp-content\/uploads\/2025\/10\/PP_Logo_Global_All-Black_2023Dec-768x530.png 768w\" sizes=\"(max-width: 868px) 100vw, 868px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full is-style-linked embla__slide\"><a href=\"https:\/\/phrase.com\/customers\/pega\/\" target=\"_blank\" rel=\" noreferrer noopener\"><img decoding=\"async\" width=\"246\" height=\"80\" loading=\"eager\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2025\/01\/Website-Dynamic-Bar-Logos-4.png\" alt=\"\" class=\"wp-image-128394\"\/><\/a><figcaption class=\"wp-element-caption\"><a href=\"https:\/\/phrase.com\/customers\/pega\/\" target=\"_blank\" rel=\" noreferrer noopener\">Case Study<\/a><\/figcaption><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full is-resized embla__slide\"><img decoding=\"async\" width=\"246\" height=\"80\" loading=\"eager\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2025\/01\/skoda-logo-phrase.png\" alt=\"\" class=\"wp-image-98919\" style=\"object-fit:cover;width:123px;height:auto\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large is-resized is-style-linked embla__slide\"><a href=\"https:\/\/phrase.com\/customers\/kucoin\/\" target=\"_blank\" rel=\" noreferrer noopener\"><img decoding=\"async\" width=\"1024\" height=\"235\" loading=\"eager\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2025\/08\/KuCoin-logo-1024x235.png\" alt=\"\" class=\"wp-image-114895\" style=\"width:123px\" srcset=\"https:\/\/phrase.com\/wp-content\/uploads\/2025\/08\/KuCoin-logo-1024x235.png 1024w, https:\/\/phrase.com\/wp-content\/uploads\/2025\/08\/KuCoin-logo-300x69.png 300w, https:\/\/phrase.com\/wp-content\/uploads\/2025\/08\/KuCoin-logo-768x176.png 768w, https:\/\/phrase.com\/wp-content\/uploads\/2025\/08\/KuCoin-logo.png 1280w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><figcaption class=\"wp-element-caption\"><a href=\"https:\/\/phrase.com\/customers\/kucoin\/\" target=\"_blank\" rel=\" noreferrer noopener\">Case Study<\/a><\/figcaption><\/figure>\n\n<\/div><\/div><div class=\"embla__controls\"><button type=\"button\" class=\"embla__prev\" data-glide-dir=\"<\"><svg aria-hidden=\"true\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22\" height=\"22\" fill=\"none\" viewBox=\"0 0 22 22\"><path fill=\"currentColor\" d=\"m10.191 11 3.01 3.036-.917.924L8.36 11l3.925-3.96.915.924L10.192 11Z\"\/><\/svg><span class=\"screen-reader-text\">Previous<\/span><\/button><button type=\"button\" class=\"embla__next\" data-glide-dir=\"&gt;\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22\" height=\"22\" fill=\"none\" viewBox=\"0 0 22 22\"><path fill=\"currentColor\" d=\"m11.809 11-3.01-3.036.916-.924L13.64 11l-3.925 3.96-.915-.924L11.808 11Z\"\/><\/svg><span class=\"screen-reader-text\">Next<\/span><\/button><\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-columns alignwide are-vertically-aligned-center media-text-columns media-text-columns--media-right is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:41.9672131148%\">\n<h2 class=\"wp-block-heading has-extra-large-font-size\" id=\"h-why-is-multilingual-customer-support-hard-to-scale\"><strong><strong>Why is multilingual customer support hard to scale<\/strong><\/strong>?<\/h2>\n\n\n\n<p class=\"has-medium-font-size\">Global customers expect fast, helpful support in their own language. But without scalable localization in place, support teams struggle to keep up.\u2028<br><br>Manual translation slows resolution times. Brand voice gets lost in inconsistent messaging. Content updates become difficult to manage across markets.\u2028<br><br>As your business grows, these challenges compound, creating friction for both customers and teams. With the right localization workflow, multilingual support can become a strategic advantage rather than a scaling headache.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:57.2131147541%\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1398\" height=\"838\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2025\/09\/Chat-with-Birte.jpg\" alt=\"\" class=\"wp-image-116322\" srcset=\"https:\/\/phrase.com\/wp-content\/uploads\/2025\/09\/Chat-with-Birte.jpg 1398w, https:\/\/phrase.com\/wp-content\/uploads\/2025\/09\/Chat-with-Birte-300x180.jpg 300w, https:\/\/phrase.com\/wp-content\/uploads\/2025\/09\/Chat-with-Birte-1024x614.jpg 1024w, https:\/\/phrase.com\/wp-content\/uploads\/2025\/09\/Chat-with-Birte-768x460.jpg 768w\" sizes=\"auto, (max-width: 1398px) 100vw, 1398px\" \/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignwide has-light-neutral-background-color has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group alignwide has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group alignfull has-transparent-background-color has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group alignwide is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading has-text-align-center\" id=\"h-how-can-phrase-provide-smarter-translation-for-customer-support-tickets-and-live-chat\"><strong><strong>How can Phrase <strong><strong><strong>provide smarter translation for customer support tickets and live chat<\/strong><\/strong><\/strong><\/strong><\/strong>?<\/h2>\n<\/div>\n\n\n<div class=\"tabs icon-position-top overflow-arrows alignfull is-style-shadow wp-block-wearerequired-tabs\"><div class=\"wp-block-wearerequired-tabs__tablist tablist\" role=\"tablist\"><button type=\"button\" class=\"scroll-arrow scroll-left-arrow\" aria-label=\"Scroll left\"><svg aria-hidden=\"true\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\" width=\"24\" height=\"24\"><path d=\"M15.28 5.22a.75.75 0 0 1 0 1.06L9.56 12l5.72 5.72a.749.749 0 0 1-.326 1.275.749.749 0 0 1-.734-.215l-6.25-6.25a.75.75 0 0 1 0-1.06l6.25-6.25a.75.75 0 0 1 1.06 0Z\"><\/path><\/svg><\/button><button class=\"wp-block-wearerequired-tabs__tab tab is-active\" role=\"tab\" aria-selected=\"true\" aria-controls=\"tab-high-quality-machine-translation-d08fd642-f888-4e24-8e26-eb4846131aa2\" id=\"tab-button-high-quality-machine-translation-d08fd642-f888-4e24-8e26-eb4846131aa2\"><img decoding=\"async\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2025\/07\/favorites.svg\" alt=\"\" loading=\"lazy\" class=\"wp-block-wearerequired-tabs__icon\" height=\"\" width=\"30\" \/><span class=\"wp-block-wearerequired-tabs__tab-label\">High-quality machine translation<\/span><\/button><button class=\"wp-block-wearerequired-tabs__tab tab\" role=\"tab\" aria-selected=\"false\" aria-controls=\"tab-support-tools-integrations-77b8c316-fd47-4d48-8621-7deea5cbc1cb\" id=\"tab-button-support-tools-integrations-77b8c316-fd47-4d48-8621-7deea5cbc1cb\" tabindex=\"-1\"><img decoding=\"async\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2025\/07\/automation-icon.png\" alt=\"\" loading=\"lazy\" class=\"wp-block-wearerequired-tabs__icon\" height=\"\" width=\"30\" \/><span class=\"wp-block-wearerequired-tabs__tab-label\">Support tools integrations<\/span><\/button><button class=\"wp-block-wearerequired-tabs__tab tab\" role=\"tab\" aria-selected=\"false\" aria-controls=\"tab-consistent-translations-67096ec3-4c7b-41a3-ba63-f58daf423f2b\" id=\"tab-button-consistent-translations-67096ec3-4c7b-41a3-ba63-f58daf423f2b\" tabindex=\"-1\"><img decoding=\"async\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2025\/07\/translater.png\" alt=\"\" loading=\"lazy\" class=\"wp-block-wearerequired-tabs__icon\" height=\"\" width=\"30\" \/><span class=\"wp-block-wearerequired-tabs__tab-label\">Consistent translations<\/span><\/button><button class=\"wp-block-wearerequired-tabs__tab tab\" role=\"tab\" aria-selected=\"false\" aria-controls=\"tab-cost-efficient-translation-84201422-fef0-4634-b831-1d4299350c07\" id=\"tab-button-cost-efficient-translation-84201422-fef0-4634-b831-1d4299350c07\" tabindex=\"-1\"><img decoding=\"async\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2025\/07\/cost-free-icon.png\" alt=\"\" loading=\"lazy\" class=\"wp-block-wearerequired-tabs__icon\" height=\"\" width=\"30\" \/><span class=\"wp-block-wearerequired-tabs__tab-label\">Cost-efficient translation<\/span><\/button><button type=\"button\" class=\"scroll-arrow scroll-right-arrow\" aria-label=\"Scroll right\"><svg aria-hidden=\"true\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\" width=\"24\" height=\"24\"><path d=\"M8.72 18.78a.75.75 0 0 1 0-1.06L14.44 12 8.72 6.28a.751.751 0 0 1 .018-1.042.751.751 0 0 1 1.042-.018l6.25 6.25a.75.75 0 0 1 0 1.06l-6.25 6.25a.75.75 0 0 1-1.06 0Z\"><\/path><\/svg><\/button><\/div> <div class=\"wp-block-wearerequired-tabs__tabpanels tabpanels\">\n<div class=\"tabpanel wp-block-wearerequired-tab-panel is-visible is-layout-flow wp-block-tab-panel-is-layout-flow\" id=\"tab-high-quality-machine-translation-d08fd642-f888-4e24-8e26-eb4846131aa2\" role=\"tabpanel\" tabindex=\"0\" aria-labelledby=\"tab-button-high-quality-machine-translation-d08fd642-f888-4e24-8e26-eb4846131aa2\" data-tab-title=\"High-quality machine translation\">\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:55%\">\n<p class=\"has-large-font-size\"><strong><strong><strong><strong>Fast, high-quality machine translation<\/strong><\/strong><\/strong><\/strong><\/p>\n\n\n\n<p>Support teams need machine translation that delivers instant responses without compromising quality. Phrase\u2019s Speed API is purpose-built for high-volume use <br>cases like live chat, ticket replies, and voice support, enabling fast, multilingual customer service at scale.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-plain\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/phrase.com\/platform\/ai\/api\/\" target=\"_blank\" rel=\"noreferrer noopener\">Learn more about our Speed API<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:45%\">\n<figure class=\"wp-block-image aligncenter size-full no-padding is-style-rounded is-style-default\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"768\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2026\/01\/Salesforce-integration-translation.jpg\" alt=\"\" class=\"wp-image-132136\" srcset=\"https:\/\/phrase.com\/wp-content\/uploads\/2026\/01\/Salesforce-integration-translation.jpg 1024w, https:\/\/phrase.com\/wp-content\/uploads\/2026\/01\/Salesforce-integration-translation-300x225.jpg 300w, https:\/\/phrase.com\/wp-content\/uploads\/2026\/01\/Salesforce-integration-translation-768x576.jpg 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<\/div>\n\n<\/div>\n\n<div class=\"tabpanel wp-block-wearerequired-tab-panel is-layout-flow wp-block-tab-panel-is-layout-flow\" id=\"tab-support-tools-integrations-77b8c316-fd47-4d48-8621-7deea5cbc1cb\" role=\"tabpanel\" tabindex=\"0\" aria-labelledby=\"tab-button-support-tools-integrations-77b8c316-fd47-4d48-8621-7deea5cbc1cb\" data-tab-title=\"Support tools integrations\">\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:55%\">\n<p class=\"has-large-font-size\"><strong><strong><strong><strong><strong>Integrated with your support tools<\/strong><\/strong><\/strong><\/strong><\/strong><\/p>\n\n\n\n<p>Switching between tools slows agents down. Phrase embeds directly into your customer support stack with native integrations for <a href=\"https:\/\/phrase.com\/integrations\/zendesk\/\" target=\"_blank\" rel=\"noreferrer noopener\">Zendesk<\/a>, <br><a href=\"https:\/\/phrase.com\/integrations\/salesforce\/\" target=\"_blank\" rel=\"noreferrer noopener\">Salesforce Knowledge<\/a>, and more, so agents can translate support content <br>without leaving their workflow.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-plain\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/phrase.com\/integrations\/\" target=\"_blank\" rel=\"noreferrer noopener\">See all support integrations<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:45%\">\n<figure class=\"wp-block-image size-full no-padding is-style-rounded\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"768\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2025\/09\/phrase-integrations-zendesk-salesforce.jpg\" alt=\"\" class=\"wp-image-116335\" srcset=\"https:\/\/phrase.com\/wp-content\/uploads\/2025\/09\/phrase-integrations-zendesk-salesforce.jpg 1024w, https:\/\/phrase.com\/wp-content\/uploads\/2025\/09\/phrase-integrations-zendesk-salesforce-300x225.jpg 300w, https:\/\/phrase.com\/wp-content\/uploads\/2025\/09\/phrase-integrations-zendesk-salesforce-768x576.jpg 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<\/div>\n\n<\/div>\n\n<div class=\"tabpanel wp-block-wearerequired-tab-panel is-layout-flow wp-block-tab-panel-is-layout-flow\" id=\"tab-consistent-translations-67096ec3-4c7b-41a3-ba63-f58daf423f2b\" role=\"tabpanel\" tabindex=\"0\" aria-labelledby=\"tab-button-consistent-translations-67096ec3-4c7b-41a3-ba63-f58daf423f2b\" data-tab-title=\"Consistent translations\">\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:55%\">\n<p class=\"has-large-font-size\"><strong><strong><strong><strong><strong>Consistent translations across every channel<\/strong><\/strong><\/strong><\/strong><\/strong><\/p>\n\n\n\n<p>From live chat to help centers, consistency matters. Phrase keeps terminology <br>and tone aligned across all support channels by centralizing translation memories, term bases, and machine translation settings, ensuring your brand voice stays <br>strong in every language.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-plain\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/phrase.com\/platform\/tms\/\" target=\"_blank\" rel=\"noreferrer noopener\">Centralize your language assets in Phrase TMS<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:45%\">\n<figure class=\"wp-block-image size-full no-padding is-style-rounded\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"768\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2025\/09\/consistant-translations.jpg\" alt=\"\" class=\"wp-image-116341\" srcset=\"https:\/\/phrase.com\/wp-content\/uploads\/2025\/09\/consistant-translations.jpg 1024w, https:\/\/phrase.com\/wp-content\/uploads\/2025\/09\/consistant-translations-300x225.jpg 300w, https:\/\/phrase.com\/wp-content\/uploads\/2025\/09\/consistant-translations-768x576.jpg 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<\/div>\n\n<\/div>\n\n<div class=\"tabpanel wp-block-wearerequired-tab-panel is-layout-flow wp-block-tab-panel-is-layout-flow\" id=\"tab-cost-efficient-translation-84201422-fef0-4634-b831-1d4299350c07\" role=\"tabpanel\" tabindex=\"0\" aria-labelledby=\"tab-button-cost-efficient-translation-84201422-fef0-4634-b831-1d4299350c07\" data-tab-title=\"Cost-efficient translation\">\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:55%\">\n<p class=\"has-large-font-size\"><strong><strong><strong>Scalable, cost-efficient translation<\/strong><\/strong><\/strong><\/p>\n\n\n\n<p>As ticket volumes grow, translation costs can spiral. Phrase NextMT balances <br>speed, accuracy, and tone to deliver high-quality support translations without <br>the high price tag. It\u2019s optimized for customer service localization, helping teams <br>stay fast and efficient at scale.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-plain\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/phrase.com\/platform\/nextmt\/\" target=\"_blank\" rel=\"noreferrer noopener\">Learn more about Phrase NextMT<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:45%\">\n<figure class=\"wp-block-image size-full no-padding is-style-rounded\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"768\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2025\/09\/scalable-translation.jpg\" alt=\"\" class=\"wp-image-116347\" srcset=\"https:\/\/phrase.com\/wp-content\/uploads\/2025\/09\/scalable-translation.jpg 1024w, https:\/\/phrase.com\/wp-content\/uploads\/2025\/09\/scalable-translation-300x225.jpg 300w, https:\/\/phrase.com\/wp-content\/uploads\/2025\/09\/scalable-translation-768x576.jpg 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<\/div>\n\n<\/div>\n<\/div><\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignwide has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-text-align-center\" id=\"h-see-how-phrase-can-help-you-enable-smarter-translation\">See how Phrase can help you enable smarter translation<\/h2>\n\n\n<!--presto-player:video_id=74--><figure class=\"wp-block-video presto-block-video  presto-provider-youtube\" style=\"--plyr-color-main: var(--presto-player-highlight-color, #03eab3); --plyr-captions-background: #000000; --presto-player-logo-width: 50px; \">\n    <presto-player  id=\"presto-player-1\" src=\"\/\/www.youtube.com\/embed\/3clncY29GcI?iv_load_policy=3&amp;modestbranding=1&amp;playinline=1&amp;showinfo=0&amp;rel=0&amp;enablejsapi=1\" media-title=\"Enable smarter translation for support and chat\" css=\"\" class=\"presto-video-id-74 presto-preset-id-6 skin-default caption-style-default\" skin=\"default\" icon-url=\"https:\/\/phrase.com\/wp-content\/plugins\/presto-player\/img\/sprite.svg\" preload=\"\" poster=\"\" playsinline  >\n        \n    <div class=\"presto-iframe-fallback-container\">\n        <iframe style=\"width: 100%\" title=\"Youtube Video\" class=\"presto-fallback-iframe\" id=\"presto-iframe-fallback-1\" data-src=\"https:\/\/www.youtube.com\/embed\/3clncY29GcI?iv_load_policy=3&amp;modestbranding=1&amp;playsinline=1&amp;showinfo=0&amp;rel=0&amp;enablejsapi=1\" allowfullscreen allowtransparency allow=\"autoplay\"><\/iframe>\n    <\/div>\n\n    <\/presto-player>\n<\/figure>\t\t<script>\n\t\t\tvar player = 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chat\"};\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tplayer.skin = \"default\";\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tplayer.analytics = true;\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tplayer.automations = true;\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tplayer.provider = \"youtube\";\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tplayer.video_id = 74;\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tplayer.provider_video_id = \"3clncY29GcI\";\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tplayer.youtube = {\"noCookie\":false,\"channelId\":\"\",\"show_count\":false};\n\t\t\t\t\t\t\t\t\t<\/script>\n\t\t<\/div>\n\n\n\n<div class=\"wp-block-group alignwide has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-text-align-center\" id=\"h-proven-impact-on-multilingual-support-performance\"><strong><strong>Proven impact on multilingual support performance\u2028<\/strong><\/strong><\/h2>\n\n\n\n<div class=\"wp-block-columns alignwide is-style-connected is-layout-flex wp-container-core-columns-is-layout-2626a488 wp-block-columns-is-layout-flex\" style=\"margin-top:var(--wp--preset--spacing--45);margin-bottom:var(--wp--preset--spacing--70)\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group is-vertical is-content-justification-center is-layout-flex wp-container-core-group-is-layout-ce155fab wp-block-group-is-layout-flex\">\n<p class=\"is-style-large-gradient-text has-purple-color has-text-color has-link-color has-gigantic-font-size wp-elements-8da70da3444e0f2e02471297ccbcb71f\"><strong>35%<\/strong><\/p>\n\n\n\n<p class=\"has-text-align-center\"><strong>increase in customer retention.<br><\/strong><br>Delivering localized support content builds trust and keeps customers <br>coming back.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group is-vertical is-content-justification-center is-layout-flex wp-container-core-group-is-layout-ce155fab wp-block-group-is-layout-flex\">\n<p class=\"is-style-large-gradient-text has-color-scheme has-purple-color-scheme has-purple-color has-text-color has-link-color has-gigantic-font-size wp-elements-9f6cb06c1b804e43e1a7f20f0005c3f4\">40%<\/p>\n\n\n\n<p class=\"has-text-align-center\"><strong>faster response times<\/strong>.\u2028<br><br>Faster machine translation and in-workflow localization accelerate ticket resolution across languages.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\" id=\"h-what-our-customers-say\"><strong>What our customers say<\/strong><\/h2>\n\n\n\n<div style=\"height:13px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group alignwide has-phrase-green-background-color has-background has-background-images has-global-padding is-content-justification-left is-layout-constrained wp-container-core-group-is-layout-12dd3699 wp-block-group-is-layout-constrained\" style=\"background-image:url(https:\/\/phrase.com\/wp-content\/uploads\/2024\/02\/b73d2cc70754ac3f815cbb0c99a61057-1.jpeg.webp);background-position:0% 0%;background-attachment:scroll;background-repeat:no-repeat;background-size:cover\"><div class=\"glide wp-block-phrase-com-testimonials\"><div class=\"glide__track\" data-glide-el=\"track\"><div class=\"glide__slides\">\t<div class=\"wp-block-phrase-com-testimonial glide__slide\">\n\t\t<div class=\"wp-block-phrase-com-testimonial__text \">\n\t\t\t<p>We received a thorough onboarding from the Phrase team on how to best set up and use the connector between Phrase and Zendesk.<\/p>\n<p>It worked really well and we had no issues at all throughout the process.This helped us swiftly expand our presence into ten new markets for customer support articles which, in consequence, helped reduce the number of tickets processed by the customer support team.<\/p>\n\t\t<\/div>\n\t\t<div class=\"wp-block-phrase-com-testimonial__author\">\n\t\t\t\n\t\t\t<div class=\"wp-block-phrase-com-testimonial__author-info\">\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"185\" height=\"172\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2023\/04\/Memrise_Testimonial_Logo.png\" class=\"wp-block-phrase-com-testimonial__author-company-logo\" alt=\"Logo of Memrise (zendesk)\" \/>\n\t\t\t\t<p class=\"wp-block-phrase-com-testimonial__author-name\">\n\t\t\t\t\tKasia Bania Senior\t\t\t\t<\/p>\n\n\t\t\t\t<p class=\"wp-block-phrase-com-testimonial__author-title\">\n\t\t\t\t\tLocalization Manager\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\t<div class=\"wp-block-phrase-com-testimonial glide__slide\">\n\t\t<div class=\"wp-block-phrase-com-testimonial__text \">\n\t\t\t<p>Using the Phrase integration for Zendesk has resulted in a huge reduction of admin tasks and saves <a href=\"https:\/\/phrase.com\/customers\/vista\/\">Vista<\/a> a lot of time. The connector has completely automated the translation of our support content into 13 languages and has made the whole translation process faster and easier.<\/p>\n\t\t<\/div>\n\t\t<div class=\"wp-block-phrase-com-testimonial__author\">\n\t\t\t\n\t\t\t<div class=\"wp-block-phrase-com-testimonial__author-info\">\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"264\" height=\"127\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2022\/08\/Vista_Testimonial_Logo.png\" class=\"wp-block-phrase-com-testimonial__author-company-logo\" alt=\"Logo of Vista for Zendesk integration\" \/>\n\t\t\t\t<p class=\"wp-block-phrase-com-testimonial__author-name\">\n\t\t\t\t\tAnnalisa Barbaglia | Alexander Ekhilevskiy\t\t\t\t<\/p>\n\n\t\t\t\t<p class=\"wp-block-phrase-com-testimonial__author-title\">\n\t\t\t\t\tLocalization Manager | Senior Localization Program Manager\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t<\/div><\/div>\t<div class=\"wp-block-phrase-com-testimonials__carousel-controls\">\n\t\t<div class=\"wp-block-phrase-com-testimonials__carousel-progress-bar\"><\/div>\n\t\t<div class=\"glide__arrows wp-block-phrase-com-testimonials__carousel-arrows\" data-glide-el=\"controls\">\n\t\t\t<button type=\"button\" class=\"glide__arrow wp-block-phrase-com-testimonials__carousel-arrow\" data-glide-dir=\"<\">\n\t\t\t\t<svg aria-hidden=\"true\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22\" height=\"22\" fill=\"none\" viewBox=\"0 0 22 22\"><path fill=\"currentColor\" d=\"m10.191 11 3.01 3.036-.917.924L8.36 11l3.925-3.96.915.924L10.192 11Z\"\/><\/svg>\n\t\t\t\t<span class=\"screen-reader-text\">Previous<\/span>\n\t\t\t<\/button>\n\t\t\t<button type=\"button\" class=\"glide__arrow wp-block-phrase-com-testimonials__carousel-arrow\" data-glide-dir=\"&gt;\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22\" height=\"22\" fill=\"none\" viewBox=\"0 0 22 22\"><path fill=\"currentColor\" d=\"m11.809 11-3.01-3.036.916-.924L13.64 11l-3.925 3.96-.915-.924L11.808 11Z\"\/><\/svg>\n\t\t\t\t<span class=\"screen-reader-text\">Next<\/span>\n\t\t\t<\/button>\n\t\t<\/div>\n\t<\/div>\n\n\t<div class=\"glide__bullets wp-block-phrase-com-testimonials__company-logos\" data-glide-el=\"controls[nav]\">\n\t\t\t\t\t\t\t\t\t<button type=\"button\" class=\"glide__bullet wp-block-phrase-com-testimonials__company-logo\" data-glide-dir=\"=0\">\n\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"185\" height=\"172\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2023\/04\/Memrise_Testimonial_Logo.png\" class=\"attachment-300x300 size-300x300\" alt=\"\" \/>\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t\t\t\t\t<button type=\"button\" class=\"glide__bullet wp-block-phrase-com-testimonials__company-logo\" data-glide-dir=\"=1\">\n\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"264\" height=\"127\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2022\/08\/Vista_Testimonial_Logo.png\" class=\"attachment-300x300 size-300x300\" alt=\"\" \/>\t\t\t\t<\/button>\n\t\t\t\t\t\t<\/div>\n\t<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignwide has-light-neutral-background-color has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-text-align-center\" id=\"h-deliver-faster-multilingual-support-without-adding-overhead\"><strong>Deliver faster, multilingual support without adding overhead<\/strong><\/h2>\n\n\n\n<p class=\"has-text-align-center\">Translate knowledge base articles, ticket replies, and chat at scale with AI-optimized workflows and seamless integrations.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-a89b3969 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-purple-filled\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/phrase.com\/demo\/\" target=\"_blank\" rel=\"noreferrer noopener\">Get started with customer support localization<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-background-images has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"margin-top:var(--wp--preset--spacing--70);margin-bottom:var(--wp--preset--spacing--70);background-image:url(https:\/\/phrase.com\/wp-content\/uploads\/2025\/07\/certification_stripes_2025.svg);background-position:0% 50%;background-attachment:scroll;background-repeat:no-repeat;background-size:auto\">\n<div class=\"wp-block-columns alignwide are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-08c01c1c wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:57.2131147541%\">\n<div class=\"wp-block-group is-style-cluster-of-four is-layout-grid wp-container-core-group-is-layout-eca720f3 wp-block-group-is-layout-grid\" style=\"margin-top:var(--wp--preset--spacing--40);margin-bottom:var(--wp--preset--spacing--40)\">\n<div class=\"wp-block-group is-style-icon-text has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"28\" height=\"23\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2024\/02\/ISO27001.svg\" alt=\"\" class=\"wp-image-75821\"\/><\/figure>\n\n\n\n<p>ISO27001<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-style-icon-text has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"27\" height=\"26\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2024\/02\/Isolation_Mode.svg\" alt=\"\" class=\"wp-image-75827\"\/><\/figure>\n\n\n\n<p>GDPR Compliant<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-style-icon-text has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"126\" height=\"126\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2024\/02\/Amazon_Translate_logo-1.png\" alt=\"\" class=\"wp-image-75833\"\/><\/figure>\n\n\n\n<p><a href=\"https:\/\/phrase.com\/partners\/aws\/\" target=\"_blank\" rel=\"noreferrer noopener\">AWS Partner<\/a><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-style-icon-text has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"44\" height=\"28\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2024\/02\/PCI.svg\" alt=\"\" class=\"wp-image-75839\"\/><\/figure>\n\n\n\n<p>PCI DSS<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-container-core-column-is-layout-6220b9e6 wp-block-column-is-layout-flow\" style=\"flex-basis:41.9672131148%\">\n<h3 class=\"wp-block-heading has-text-align-left has-extra-large-font-size\" id=\"h-reliable-and-secure\" style=\"margin-bottom:var(--wp--preset--spacing--16)\">Reliable and secure<\/h3>\n\n\n\n<p>The <a href=\"https:\/\/phrase.com\/platform\/\">Phrase Localization Platform<\/a> follows best practices in security, stability and performance. This means we comply with the Principles and Security Statements of ISO 27001, PCI DSS, AWS, CCPA and GDPR. Our infrastructure is one of the most resilient and robust available (zero downtime deployments and a 99.9% uptime), and we work hard to ensure it stays that way.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-purple-filled\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/phrase.com\/security\/\" target=\"_blank\" rel=\"noreferrer noopener\">Security at Phrase<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignwide has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center has-blue-color has-text-color has-link-color wp-elements-a8f342ad71c4d96b0d46164cd6354580\"><strong>FREQUENTLY ASKED QUESTIONS<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\" id=\"h-here-to-field-your-questions-about-customer-support-localization\">Here to field your questions about customer support localization<\/h2>\n\n\n\n<div class=\"wp-block-wearerequired-accordion alignwide is-style-default\">\n<div id=\"acc-what-is-customer-support-localization-and-why-is-it-important\" class=\"wp-block-wearerequired-accordion-section\">\n<h3 class=\"wp-block-wearerequired-accordion-heading\"><span aria-hidden=\"true\" class=\"wp-block-wearerequired-accordion-heading__icon\"><\/span><span class=\"wp-block-wearerequired-accordion-heading__text\">What is customer support localization, and why is it important?<\/span><\/h3>\n\n\n\n<div class=\"wp-block-wearerequired-accordion-content is-layout-flow wp-block-accordion-content-is-layout-flow\">\n<p>Customer support localization is the process of adapting help content, chat responses, and ticket replies for different languages and regions. It ensures customers receive clear, culturally relevant support in their native language, boosting satisfaction, retention, and brand loyalty.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div id=\"acc-does-phrase-support-zendesk-intercom-or-salesforce-knowledge\" class=\"wp-block-wearerequired-accordion-section\">\n<h3 class=\"wp-block-wearerequired-accordion-heading\"><span aria-hidden=\"true\" class=\"wp-block-wearerequired-accordion-heading__icon\"><\/span><span class=\"wp-block-wearerequired-accordion-heading__text\">Does Phrase support Zendesk, Intercom, or Salesforce Knowledge?<\/span><\/h3>\n\n\n\n<div class=\"wp-block-wearerequired-accordion-content is-layout-flow wp-block-accordion-content-is-layout-flow\">\n<p>Yes. Phrase offers native integrations with leading customer service platforms including Zendesk, Intercom, and Salesforce Knowledge, allowing you to localize FAQs, ticket responses, and help content directly within your existing support workflows.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-plain\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/phrase.com\/integrations\/\" target=\"_blank\" rel=\"noreferrer noopener\">Explore our integrations<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div id=\"acc-can-phrase-translate-knowledge-base-articles-automatically\" class=\"wp-block-wearerequired-accordion-section\">\n<h3 class=\"wp-block-wearerequired-accordion-heading\"><span aria-hidden=\"true\" class=\"wp-block-wearerequired-accordion-heading__icon\"><\/span><span class=\"wp-block-wearerequired-accordion-heading__text\">Can Phrase translate knowledge base articles automatically?<\/span><\/h3>\n\n\n\n<div class=\"wp-block-wearerequired-accordion-content is-layout-flow wp-block-accordion-content-is-layout-flow\">\n<p>Absolutely. With Phrase, you can use machine translation (MT) combined with translation memory (TM) and human review to automatically translate and update knowledge base content, saving time while maintaining accuracy and brand voice.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div id=\"acc-is-phrase-suitable-for-live-chat-and-real-time-support-content\" class=\"wp-block-wearerequired-accordion-section\">\n<h3 class=\"wp-block-wearerequired-accordion-heading\"><span aria-hidden=\"true\" class=\"wp-block-wearerequired-accordion-heading__icon\"><\/span><span class=\"wp-block-wearerequired-accordion-heading__text\">Is Phrase suitable for live chat and real-time support content?<\/span><\/h3>\n\n\n\n<div class=\"wp-block-wearerequired-accordion-content is-layout-flow wp-block-accordion-content-is-layout-flow\">\n<p>Yes. Phrase Speed API is purpose-built for fast, high-volume translation use cases like live chat, chatbots, and voice support. It ensures near-instant translations with optimized quality and scalability.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-plain\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/phrase.com\/platform\/ai\/api\/\" target=\"_blank\" rel=\"noreferrer noopener\">Learn more about Speed API<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div id=\"acc-how-does-phrase-ensure-translation-consistency-across-support-channels\" class=\"wp-block-wearerequired-accordion-section\">\n<h3 class=\"wp-block-wearerequired-accordion-heading\"><span aria-hidden=\"true\" class=\"wp-block-wearerequired-accordion-heading__icon\"><\/span><span class=\"wp-block-wearerequired-accordion-heading__text\">How does Phrase ensure translation consistency across support channels?<\/span><\/h3>\n\n\n\n<div class=\"wp-block-wearerequired-accordion-content is-layout-flow wp-block-accordion-content-is-layout-flow\">\n<p>Phrase uses centralized translation memories, term bases, and style guides to maintain consistent tone and terminology across all touchpoints, including chat, email, support portals, and help centers.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div id=\"acc-is-phrase-secure-for-translating-sensitive-support-data\" class=\"wp-block-wearerequired-accordion-section\">\n<h3 class=\"wp-block-wearerequired-accordion-heading\"><span aria-hidden=\"true\" class=\"wp-block-wearerequired-accordion-heading__icon\"><\/span><span class=\"wp-block-wearerequired-accordion-heading__text\">Is Phrase secure for translating sensitive support data?<\/span><\/h3>\n\n\n\n<div class=\"wp-block-wearerequired-accordion-content is-layout-flow wp-block-accordion-content-is-layout-flow\">\n<p>Yes. Phrase offers enterprise-grade security with data encryption in transit and at rest, role-based access controls, SSO authentication, and full ISO 27001, GDPR, and SOC 2 compliance making it safe for customer support environments.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-plain\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/phrase.com\/security\/\" target=\"_blank\" rel=\"noreferrer noopener\">See Phrase&#8217;s security standards<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n<div class=\"alignwide alignwide wp-block-phrase-com-suggested-reading\"><div class=\"glide wp-block-phrase-com-suggested-reading__slider\"><div class=\"wp-block-phrase-com-suggested-reading__header\"><h2 class=\"wp-block-heading has-huge-font-size\">Read more about customer support localization<\/h2><div class=\"wp-block-phrase-com-suggested-reading__controls\" data-glide-el=\"controls\"><button type=\"button\" class=\"glide__arrow wp-block-phrase-com-suggested-reading__prev-slide\" data-glide-dir=\"<\"><svg aria-hidden=\"true\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22\" height=\"22\" fill=\"none\" viewBox=\"0 0 22 22\"><path fill=\"currentColor\" d=\"m10.191 11 3.01 3.036-.917.924L8.36 11l3.925-3.96.915.924L10.192 11Z\"\/><\/svg><span class=\"screen-reader-text\">Previous<\/span><\/button><button type=\"button\" class=\"glide__arrow wp-block-phrase-com-suggested-reading__next-slide\" data-glide-dir=\"&gt;\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22\" height=\"22\" fill=\"none\" viewBox=\"0 0 22 22\"><path fill=\"currentColor\" d=\"m11.809 11-3.01-3.036.916-.924L13.64 11l-3.925 3.96-.915-.924L11.808 11Z\"\/><\/svg><span class=\"screen-reader-text\">Next<\/span><\/button><\/div><\/div><div class=\"glide__track\" data-glide-el=\"track\"><div class=\"glide__slides\">\n<div class=\"wp-block-phrase-com-suggested-reading-item glide__slide wp-block-phrase-com-suggested-reading-post\"><div class=\"wp-block-phrase-com-suggested-reading-item__inner\"><div class=\"wp-block-phrase-com-suggested-reading-item__header\"><figure class=\"wp-block-phrase-com-suggested-reading-item__image\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"542\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2024\/08\/Zendesk_Case_Study_Feature_Image-1024x542.jpg\" class=\"attachment-large size-large\" alt=\"Zendesk Case Study Feature Image\" srcset=\"https:\/\/phrase.com\/wp-content\/uploads\/2024\/08\/Zendesk_Case_Study_Feature_Image-1024x542.jpg 1024w, https:\/\/phrase.com\/wp-content\/uploads\/2024\/08\/Zendesk_Case_Study_Feature_Image-300x159.jpg 300w, https:\/\/phrase.com\/wp-content\/uploads\/2024\/08\/Zendesk_Case_Study_Feature_Image-768x407.jpg 768w, https:\/\/phrase.com\/wp-content\/uploads\/2024\/08\/Zendesk_Case_Study_Feature_Image-1536x813.jpg 1536w, https:\/\/phrase.com\/wp-content\/uploads\/2024\/08\/Zendesk_Case_Study_Feature_Image.jpg 1700w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure><p class=\"wp-block-phrase-com-suggested-reading-item__type is-case-study\">Case Study<\/p><\/div><div class=\"wp-block-phrase-com-suggested-reading-item__content\"><h3>Zendesk Empowers New Connections through Global Scalability and Superior Localization<\/h3><p>Zendesk strengthened its global scalability and operational efficiency by integrating Phrase&#8217;s AI-powered language technology platform into its workflows. The company gained full visibility and control over multilingual content operations, achieving&hellip;<\/p><div class=\"wp-block-button is-style-plain wp-block-phrase-com-suggested-reading-item__link\"><a href=\"https:\/\/phrase.com\/customers\/zendesk\/\" class=\"wp-block-button__link wp-element-button\">Read more<\/a><\/div><\/div><\/div><\/div>\n\n<div class=\"wp-block-phrase-com-suggested-reading-item glide__slide wp-block-phrase-com-suggested-reading-post\"><div class=\"wp-block-phrase-com-suggested-reading-item__inner\"><div class=\"wp-block-phrase-com-suggested-reading-item__header\"><figure class=\"wp-block-phrase-com-suggested-reading-item__image\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"579\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2022\/08\/Multilingual_Customer_Support_Guide_Featured_Image-1024x579.jpg\" class=\"attachment-large size-large\" alt=\"Multilingual customer support guide featured image | Phrase\" srcset=\"https:\/\/phrase.com\/wp-content\/uploads\/2022\/08\/Multilingual_Customer_Support_Guide_Featured_Image-1024x579.jpg 1024w, https:\/\/phrase.com\/wp-content\/uploads\/2022\/08\/Multilingual_Customer_Support_Guide_Featured_Image-300x170.jpg 300w, https:\/\/phrase.com\/wp-content\/uploads\/2022\/08\/Multilingual_Customer_Support_Guide_Featured_Image-768x434.jpg 768w, https:\/\/phrase.com\/wp-content\/uploads\/2022\/08\/Multilingual_Customer_Support_Guide_Featured_Image-1536x869.jpg 1536w, https:\/\/phrase.com\/wp-content\/uploads\/2022\/08\/Multilingual_Customer_Support_Guide_Featured_Image-2048x1158.jpg 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure><p class=\"wp-block-phrase-com-suggested-reading-item__type is-resource\">Resource<\/p><\/div><div class=\"wp-block-phrase-com-suggested-reading-item__content\"><h3>Multilingual customer support guide for global businesses<\/h3><p>Excellent customer support is key to customer retention, so if your company is targeting global audiences, then you need to be sure that they&#8217;re getting all the support they need&hellip;<\/p><div class=\"wp-block-button is-style-plain wp-block-phrase-com-suggested-reading-item__link\"><a href=\"https:\/\/phrase.com\/resources\/multilingual-customer-support\/\" class=\"wp-block-button__link wp-element-button\">Read more<\/a><\/div><\/div><\/div><\/div>\n\n<div class=\"wp-block-phrase-com-suggested-reading-item glide__slide wp-block-phrase-com-suggested-reading-post\"><div class=\"wp-block-phrase-com-suggested-reading-item__inner\"><div class=\"wp-block-phrase-com-suggested-reading-item__header\"><figure class=\"wp-block-phrase-com-suggested-reading-item__image\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2025\/01\/Words-that-work-1024x576.jpg\" class=\"attachment-large size-large\" alt=\"&quot;Hands typing on a laptop keyboard with overlaid smiley face icons representing customer satisfaction, including stars and a checkmark, symbolizing positive feedback and live chat support.&quot;\" srcset=\"https:\/\/phrase.com\/wp-content\/uploads\/2025\/01\/Words-that-work-1024x576.jpg 1024w, https:\/\/phrase.com\/wp-content\/uploads\/2025\/01\/Words-that-work-300x169.jpg 300w, https:\/\/phrase.com\/wp-content\/uploads\/2025\/01\/Words-that-work-768x432.jpg 768w, https:\/\/phrase.com\/wp-content\/uploads\/2025\/01\/Words-that-work-1536x864.jpg 1536w, https:\/\/phrase.com\/wp-content\/uploads\/2025\/01\/Words-that-work.jpg 1920w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure><p class=\"wp-block-phrase-com-suggested-reading-item__type is-post\">Blog post<\/p><\/div><div class=\"wp-block-phrase-com-suggested-reading-item__content\"><h3>How To Speak Your Customer&#8217;s Language in Live Chat<\/h3><p>Discover how language transforms live chat support, improves customer satisfaction, and drives global loyalty. Learn strategies for cultural nuance, AI-powered translations, and scalable multilingual solutions.<\/p><div class=\"wp-block-button is-style-plain wp-block-phrase-com-suggested-reading-item__link\"><a href=\"https:\/\/phrase.com\/blog\/posts\/live-chat-localization-strategies\/\" class=\"wp-block-button__link wp-element-button\">Read more<\/a><\/div><\/div><\/div><\/div>\n\n<div class=\"wp-block-phrase-com-suggested-reading-item glide__slide wp-block-phrase-com-suggested-reading-post\"><div class=\"wp-block-phrase-com-suggested-reading-item__inner\"><div class=\"wp-block-phrase-com-suggested-reading-item__header\"><figure class=\"wp-block-phrase-com-suggested-reading-item__image\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2025\/07\/Untitled-design-23-1024x576.jpg\" class=\"attachment-large size-large\" alt=\"A hand holding a smartphone showing a live chat interface with a support message that reads, \u201cHi! How can I help you?\u201d The background is softly blurred, suggesting a public or office environment.\" srcset=\"https:\/\/phrase.com\/wp-content\/uploads\/2025\/07\/Untitled-design-23-1024x576.jpg 1024w, https:\/\/phrase.com\/wp-content\/uploads\/2025\/07\/Untitled-design-23-300x169.jpg 300w, https:\/\/phrase.com\/wp-content\/uploads\/2025\/07\/Untitled-design-23-768x432.jpg 768w, https:\/\/phrase.com\/wp-content\/uploads\/2025\/07\/Untitled-design-23-1536x864.jpg 1536w, https:\/\/phrase.com\/wp-content\/uploads\/2025\/07\/Untitled-design-23.jpg 1920w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure><p class=\"wp-block-phrase-com-suggested-reading-item__type is-post\">Blog post<\/p><\/div><div class=\"wp-block-phrase-com-suggested-reading-item__content\"><h3>The role of language in customer support: Navigating speed, accuracy, and multilingual challenges<\/h3><p>Live chat is now the front line of customer support\u2014but how do brands balance speed, empathy, and language barriers? From chatbots and human agents to real-time translation and cultural nuance,&hellip;<\/p><div class=\"wp-block-button is-style-plain wp-block-phrase-com-suggested-reading-item__link\"><a href=\"https:\/\/phrase.com\/blog\/posts\/language-in-customer-support\/\" class=\"wp-block-button__link wp-element-button\">Read more<\/a><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><\/div>\n\n\n<div class=\"wp-block-group alignwide has-black-color has-yellow-background-color has-text-color has-background has-link-color wp-elements-459716270594fbfb2e2399e47d1dbd8e has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"margin-top:var(--wp--preset--spacing--56)\">\n<h2 class=\"wp-block-heading has-text-align-center\" id=\"h-deliver-faster-multilingual-support-without-adding-overhead-0\"><strong>Deliver faster, multilingual support without adding overhead<\/strong><\/h2>\n\n\n\n<p class=\"has-text-align-center\">Translate knowledge base articles, ticket replies, and chat at scale with AI-optimized workflows and seamless integrations.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-a89b3969 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-default\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/phrase.com\/demo\/\" target=\"_blank\" rel=\"noreferrer noopener\">Request a demo<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-black-outline\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/phrase.com\/pricing\/\" target=\"_blank\" rel=\"noreferrer noopener\">See pricing<\/a><\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Customer support localization Fast, secure, and accurate multilingual customer service across channels, teams, and tools. Trusted by 3,600+ localization teams worldwide Why is multilingual customer support hard to scale? Global customers expect fast, helpful support in their own language. But without scalable localization in place, support teams struggle to keep up.\u2028 Manual translation slows resolution [&hellip;]<\/p>\n","protected":false},"author":77,"featured_media":116322,"parent":2021,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-refresh","meta":{"_acf_changed":false,"_stopmodifiedupdate":false,"_modified_date":"","_searchwp_excluded":"","episode_type":"","audio_file":"","cover_image":"","cover_image_id":"","duration":"","filesize":"","filesize_raw":"","date_recorded":"","explicit":"","block":"","itunes_episode_number":"","itunes_title":"","itunes_season_number":"","itunes_episode_type":"","footnotes":""},"class_list":["post-116311","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/phrase.com\/wp-json\/wp\/v2\/pages\/116311","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/phrase.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/phrase.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/phrase.com\/wp-json\/wp\/v2\/users\/77"}],"replies":[{"embeddable":true,"href":"https:\/\/phrase.com\/wp-json\/wp\/v2\/comments?post=116311"}],"version-history":[{"count":18,"href":"https:\/\/phrase.com\/wp-json\/wp\/v2\/pages\/116311\/revisions"}],"predecessor-version":[{"id":132393,"href":"https:\/\/phrase.com\/wp-json\/wp\/v2\/pages\/116311\/revisions\/132393"}],"up":[{"embeddable":true,"href":"https:\/\/phrase.com\/wp-json\/wp\/v2\/pages\/2021"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/phrase.com\/wp-json\/wp\/v2\/media\/116322"}],"wp:attachment":[{"href":"https:\/\/phrase.com\/wp-json\/wp\/v2\/media?parent=116311"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}